You can also use our Broadband installation guide , or you can check out our information on how to set up Broadband . At least 30Mbps download speeds in every room or £100 one-off credit. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Thanks. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. However I've received an email. Introducing Virgin TV 360. Up to 3 WiFi Pods if needed. If you’re looking for the ultimate experience, you can choose Virgin Media’s flagship plan, the Mega Volt Bundle. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. I moved into a rented property in what will be a year ago in a couple of weeks. Manage your account with My Virgin Media. I ordered my broadband on the 27th September 2021 for my new home. . At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. 15 if we don’t turn up on the promised day of an. 1. Reply. Virgin Media offers a free backup service to broadband customers. It’ll check for connection issues affecting. Fastest WiFi guarantee of any major provider. Turn on the router, wait for the lights to configure correctly according to the instructions. It comes with free professional installation and free equipment, so there are no upfront costs and no hidden fees. Then someone else will bring the internal parts and connect them up for you. At least 30Mbps download speeds in every room or £100 one-off credit. Further exclusions & legal stuff apply. Their flagship fibre broadband service is known as Gig1 broadband and gives you an average download speed of 1,130Mbps. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. As mentioned by Yozzer, we're unable to cancel a service via the Community Forums, and you would need to speak with the Pre-Install Team directly on 📞 0800 052 1734 and then. dial 150 or 0345 454 1111 and follow the prompts to - 'thinking of leaving us' -- dont worry about that they do much more - open 8am -10pm 7 days a week - should take you to a UK call centre. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Delayed installation 236 Days. £8p/m extra or included with Gig1 or Volt. Pre-installation Issues. These prices are for new customers only. Excludes broadband faults and broadband network outages. Virgin Fibre Areas only. It'll take just over 30 minutes. Hello, I signed up for Virgin Media broadband last night - the delivery of the QuickStart self-install pack was listed as 25/11/2023. Web Safe only works when you’re connected to your Virgin Broadband at home. It will allow you to stream ultra-HD video on up to 5 devices at. It lets you run a super-intelligent WiFi home scan to smooth out any snags, manage your WiFi Pods, and pause WiFi to any device when you need to – perfect for when it’s. Virgin Media’s broadband speeds are fast. Fastest WiFi guarantee of any major provider. TV box - 15 mins. Please help. indd 10 09/03/2016 12:48. That is the date you start the compensation clock from. Our M250 Fibre Broadband is more powerful than standard 200Mb broadband (its average download speed is faster by 64Mbps). All our deals are unlimited broadband. Virgin Media Help - Get help, tips. An installation fee of €60 applies for each additional point ordered unless an active cable outlet point is already in. Select the correct HDMI input for your box. £8p/m extra or included with Gig1 or Volt. 1. Virgin Fibre Areas only. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. No setup fee is available on all bundles, broadband & phone, and broadband only packages. At least 30Mbps download speeds in every room or £100 one-off credit. How to set up Broadband. The 9th October was my install date. The property will need to be connected to your provider's network by its own cable system, so this will have to be installed if it is not there already. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly. Experience the Virgin Media difference with our ultrafast, ultra-reliable fibre broadband. Further exclusions & legal stuff apply. If there isn't, there will be two steps. • Virgin Media WiFi Hub • 54Mbps average download speed • 5Mbps average upload speed. Right now you can get Virgin Media's popular M125 Fibre Broadband for just £26. M100 Fibre Broadband and Virgin Phone: New customers only. Ready to kick off? Let's get you set up with QuickStart. 18 month minimum term. Download the Virgin Media Connect app. Available with M50 broadband or faster. Virgin Media M350: 362Mbps download, 36Mbps upload. Consider a wireless connection: If a wall socket installation is impossible, you may want to consider a wireless connection. HD box may differ from that shown. Broadband and sim – Also known as our Volt bundles – get Virgin Media Broadband and an O2 sim, with double the speed and data thanks to Volt benefits Broadband for low-income families – Get broadband from £12. So imagine that this happens, or VM fail to give you at least 24 hours notice that the installation won't happen on 9th; for a start you are entitled to £26 for a 'missed appointment' with less than 24 hours notice, note that even if someone turns up, but can't do anything, that will count!Really sorry to hear that you're installation has been delayed. Download the Virgin Media Connect app now. Virgin Media - 1130Mbps, BT - 900Mbps, Vodafone - 910Mbps, TalkTalk - 944Mbps, Sky - 900Mbps, Plusnet - 500Mbps. £8p/m extra or included with Gig1 or Volt. Included with all our bundles. £8p/m extra or included with Gig1 or Volt. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Virgin Media broadband installation process can vary depending on the type of service you. M100 Fibre Broadband and Virgin Phone: New customers only. In order to comply with the Automatic Compensation Scheme (“The Scheme”), this policy outlines the provision of credits to customers in circumstances where: They experience a qualifying delay in activation of a fixed line or broadband service (defined at paragraph 1 below); or. Virgin Media services are only available in eligible Virgin Media network areas. 99/month. Save £105. You'll see this icon when we think it'd be helpful for you to pause the video. Currently available from £28 per month, Virgin Media says it’s perfect for customers using up to 5 devices at the same time. Find out here. Whether installing a new hub, an old hub, phone broadband & TV, we have you covered. Excludes broadband faults and broadband network outages. 1 technology, is designed to power the next-generation of connected devices – including modern. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Black Friday sale ends on 27th November. Digging up drive for installation. The Virgin Media 'M' series of broadband packages are pretty easy to understand compared to most. • View, manage and even order WiFi Pods*. Thanks Virgin MediaDownload the Virgin Media Connect app now . Surfshark: The best budget VPN for Virgin Media. In the Virgin Media Connect app, you’ll be able to see your mesh WiFi Pod’s health, signal strength, and speeds. If something doesn’t look right, try plugging the mesh WiFi Pod into a few different places around your home to find the best coverage. I have found it very difficult to get communication from Virgin Media and wondered if my situation was common…Virgin Fibre Areas only. This particular tariffs gives a huge 264Mbps average download speeds, 25Mbps upload speeds - and there aren. 2 Locate the wireless network named SSID to connect your device wirelessly. M500 – 516Mbps, the fastest, most widely available fibre optic deal in the UK. Virgin Fibre Areas only. We deliver our broadband via a dedicated fibre cable, so there’s no need for a phone line when installing our broadband. Learn about QuickStart - Virgin Media's self-installation service. Virgin Media engineer installation. 54Mbps Fibre Broadband. The new fibre phone line is designed to work with the same phones as the old copper line. This makes a lot of sense if you think about it. Ideally though, for a single wi-fi router, you want the router in a central location relative to the rooms you want covered by its wi-fi signal and with minimal obstructions between the router and wi-fi users. Discount Codes Last Tested: 15 November, 2023. Having never had any experience of Virgin Media before I wanted to gain some advice / information. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. Regardless of whether you're signing up to an internet service provider on the Openreach network, or Virgin Media, there's a standard set-up time of 2 weeks. . At least 30Mbps download speeds in every room or £100 one-off credit. Go to Account settings, then Account details b. Rob. No, any cables within the house can be touched as much as the householder wants to touch them. Plug your device into a power source and connect to the internet with WiFi to avoid eating into your data allowance. 1130MBS Fast. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. You can easily connect 10+ devices at the same time. I would like to understand the cabling between the outside wall entry point and the internal vir. 30-day rolling contract One-off £20 Stream setup fee. It does not look at your service tee, or the underground ducting between it & the street cabinet. Just make sure you give it up to 24 hours to settle in before testing it and moving it if. Virgin Media installation information is important for new Virgin users or users changing homes. Go even faster than M250. Push the white cable with the black label into the Hub. Manage your broadband, TV, home phone and mobile accounts in one place. Did you go for the option of having everything done by one of our expert technicians?Virgin Media cable. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. Virgin Media services are only available in eligible Virgin Media network areas. Virgin Media reserves the right to withdraw this offer at any time. Options. This Virgin Media deal gives you an average download speed of 264Mbps, which is more than enough for busy households where multiple family members are watching UHD TV or streaming at once. Find out here. I don't work for Virgin Media. Unfortunately delays caused by 3rd party, such as wayleave and construction works are not eligible for this compensation. Further exclusions & legal stuff apply. The speed you receive where you live may be lower than that listed above. Available with M50 broadband or faster. To make your experience smoother and easier, our Virgin Mobile app and Virgin Media app and have joined forces to become the all-in-one My Virgin Media app. Why you’ll love Virgin Mobile; Stay connected with Virgin Mobile; Already with us? Using your phone abroad; Get help with your mobile; Lost or stolen phone; Get the Virgin. Plus, again optionally, a cable will be run to a phone socket for the phone service. How to test my download and upload speeds? Running a Virgin Media broadband speed test is easy. Yes, you can – at Virgin Media, we don’t need to run your broadband through a landline. At least 30Mbps download speeds in every room or £100 one-off credit. ahhh the rubbish that is CS - you could try this. Customers on the new M125 package will get a 22% uplift with average speeds. It allows you to game online, stream in 4K, and video chat, all at once. Starting to regret switching to Virgin Media, what I was expecting to be a straight forward install is becoming anything but! 1st visit by Comex for the cabling failed because there was no access point and the team had to rebook to do more work, this was rebooked to today (sunday) as were on a busy road. Top 5 things you must tryChoose plan Virgin Media installation: how to get Broadband installed and price Última actualización: May 29, 2023 Autor: Roams UK 1. If that doesn't help, if you have the Hub 3, you can download our Connect App which will allow you to scan areas of your home and will offer help. We're updating your Emergency Backup Line. b) Currently under trial is full FTTP. Excludes broadband faults and broadband network outages. I'm a current virgin media broadband customer due to shortly move house. dial 150 or 0345 454 1111 and follow the prompts to - 'thinking of leaving us' -- dont worry about that they do much more - open 8am -10pm 7 days a week - should take you to a UK call centre. £8p/m extra or included with Gig1 or Volt. For Virgin TV 360 customers, if you are already a Disney+ Premium subscriber, simply log into the app on your Virgin TV box. Our area went live with virgin media a couple days ago, I've been waiting for full fibre for a long time so I rang virgin and ordered the gig1 volt package. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of. You might have to use microfilters to connect your landline phone as well as your broadband. 161346 Virgin Media D4A Self Install Guide_VMHUB_p_0803. The average internet speed for Virgin Media Broadband is 190 Mbps and their median download speed is 135 Mbps. If you have mobile with us:. Within two working days you will receive a Welcome Pack with confirmation of your installation date. M50 Fibre Broadband. 2. Seamlessly set up your broadband connection with Virgin Media's comprehensive guide. No TV. Virgin Media scores a seemingly low 2. Virgin Fibre Areas only. Virgin Fibre Areas only. Virgin Fibre Areas only. A cable of 10m from the current location would probably need the technician to set it up again from the cabinet as the signal,levels will change. Get a £50 voucher with Virgin Media promo codes for broadband and more. Step 2: Get connected. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. Number of inclusive HD channels depends on package. Follow these simple installation steps for your Virgin Media home phone set up. On the day of the installation, you’ll normally need to leave around 2-3 hours available for the setup. a) Project Lightning install, which uses RFoG (Radio Frequency over Glass), where the fibre is converted to a coax connection for the hub and TV box. We will also discuss both options' cost and installation time. ahhh the rubbish that is CS - you could try this. VM do not use OpenReach fibre, but in some new installations do use their ducts and poles. Virgin Fibre Areas only. 2. Virgin Fibre Areas only. Get average download speeds of 362Mbps with our M350 fibre broadband. Virgin Media offers only superfast and ultrafast broadband. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. Virgin Media Installation: Technician installation fees may apply on certain packages or bundles (starting from £30 for standard install). Further exclusions & legal stuff apply. For a little bit extra, you can add Virgin TV 360 to your Volt broadband plan. 50/month and gives you an average download speed of 264Mbps. . Free downloads are available to all new and existing customers. 50 a month if you receive Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance or Income-based. Further exclusions & legal stuff apply. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. Virgin Media Help - Get help, tips. Hi, I’m due to have Virgin Media (Gig1 Volt package) installed on Friday 27th May 2022, however the external works still have not been completed nor have I heard anything since I stated it was ok to commence (about 3/4 weeks ago). Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. UK’s Fastest Major Broadband Provider: based on Gig1 Fibre avg download. The provider will then arrange for an engineer to visit your property to install the line. You’ll need an adapter to get your fibre landline service up and running. I take that means there is not a Virgin Media wall socket or coax cable so it becomes a new install from the street. Virgin Fibre Areas only. 5 out of 5. Find out more about this powerful piece. The provider will then arrange for an engineer to visit your property to install the line. This particular deal comes with average download speeds of 132Mbps, average upload speeds of 20Mbps and. Hub 5, Hub 5x and Hub 4 - Test my broadband speed. Here’s how much we’ll credit you for the following service issues: £9. Reply. Make sure yo. Virgin Media Gig1: 1130Mbps (1. At least 30 Mbps download speeds in every room or £100 one-off credit. The wi-fi performance of VM's hub's, however, is generally rated as poor on here no matter where it is located. 25 a month. This shiny new version of the app is the control unit for your WiFi that helps get your Virgin Media broadband up and running. They’re very, very fast. Virgin Media reserves the right to withdraw this offer at any time. The engineer will bring everything needed to install your Virgin Media services on your chosen day. @ericchuang wrote: I received my installation kit for my broadband but I don't have a Virgin Media socket anywhere to install it. 54Mbps Fibre Broadband. Fast, reliable internet throughout our homes makes everyday life run more smoothly, which is why we’ve introduced our WiFi guarantee with WiFi Max. The engineer will usually need access to your home to install the. Virgin Media Gig1: 1130Mbps (1. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. Step 3 - Label the box – a letter came with the. With M350 fibre, you can. This means you can enjoy our superfast broadband speed with an average download of 1,130Mbps, without being connected to a landline. Virgin Media M500 fibre broadband. Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. We have three different kits to choose from, depending on what you’re after, and they’re available from just £35 plus £7 p&p. 0 Kudos. How long will the QuickStart installation take me? WiFi Hub - 30 mins. You might recall when you first placed your order we gave you two choices as to how you set up your Virgin Media services. Customers must have Virgin Media Broadband at all times to avail of Loaded TV. As such it can offer you a broadband connection without the required. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Seamlessly set up your broadband connection with Virgin Media's comprehensive guide. Excludes broadband faults and broadband network outages. Virgin Media services are only available in. Never been a fan of Virgin Media. M350 – 362Mbps, great for gamers, video streamers and at-home workers. Up to 3 WiFi Pods if needed. As the UK's fastest widely available business broadband, you’ll notice the difference – and your customers will too. Available with M50 broadband or faster. Here are some answers to help you get connected: Request a wall socket installation: As mentioned earlier, you can contact Virgin Media customer service and request an engineer install a wall socket. Virgin Media offers only superfast and ultrafast broadband. Solved: Cancelled my Sky services to move to Virgin but have had 2 failed installations due to external cabling required. Lines are open 12pm-10pm, 7 days a week. Switching from Virgin Media to BT: The key points. Yes, you can – at Virgin Media, we don’t need to run your broadband through a landline. They will not be investing in DocSIS 4. Im a new VM customer, and am getting Broadband and phone. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Hi @JK2000. Excludes broadband faults and broadband network outages. Virgin Fibre Areas only. TV 360 and home phone not currently available in 2022/23 network expansion areas. With this service, you use the Virgin Media Cloud to save and access your. Waiting times vary, but you should receive a. At launch, Stream is available to both new and existing customers who take a Virgin Media broadband only or broadband and home phone package, offering a quick and easy entertainment add on that pairs perfectly with the company’s lightning-fast broadband – offering speeds up to 22x faster than the UK average. Virgin Media Installation: Technician installation fees may apply on certain packages or bundles (starting from £30 for standard install). a) Project Lightning install, which uses RFoG (Radio Frequency over Glass), where the fibre is converted to a coax connection for the hub and TV box. You will need to use VM supplied coax cables from the. Gig1 Fibre Broadband comes with a WiFi Hub that’s capable of delivering gigabit speeds over WiFi. 83 per day if we don’t install your services on the promised day until installation’s completed. Download our app. 0 and phone. We deliver our broadband via a dedicated fibre cable, so there’s no need for a phone line when installing our broadband. During this time, an engineer will come to visit your property. Ready to kick off? Let's get you set up with QuickStart. Currently available from £28 per month, Virgin Media says it’s perfect for customers using up to 5 devices at the. Excludes broadband faults and broadband network outages. However, I do not have any of the specified wall sockets available. I downloaded the form and returned the equipment. Now, customers can manage all their. Installation - Fees vary (up to £40) – although you can sometimes take a special offer with ‘£0 installation fee’. Once your existing Netflix plan ends, you can add Netflix to your Virgin Media bill when you restart your plan – either on the Virgin TV box or in. Yes, you can – at Virgin Media, we don’t need to run your broadband through a landline. Through your bank (sort code: 20-13-42 account number: 23494314 using your 14-digit payment reference number as the reference) If you need help or have any other questions about your bills, you can call Virgin Media on 0345 454 1111 or use the live chat feature on their website. At least 30Mbps download speeds in every room or £100 one-off credit. Check your postcode: Enter your postcode and address into the box on our Uswitch broadband page to see what's available in your area. Excludes broadband faults and broadband network outages. Top 5 things you must try Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. 0/5. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. UK’s Fastest Major Broadband Provider: based on Gig1 Fibre avg download speed 1,130Mbps vs avg download Fastest WiFi guarantee of any major provider. No setup fee. Apparently its system shows the installation as complete and our account as active. jpeg1. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Gig1 Fibre Broadband comes with a WiFi Hub that’s capable of delivering gigabit speeds over WiFi. My virgin Mobile account allows you to manage your virgin mobile services. 4. You'll also receive your contract either by email or by post to check and sign. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Everything installed? Then take your shiny new Virgin Media kit for a spin. The forum team may help with a deadlock letter (If not the compo). Get it for your Android device. During installation, Virgin Media Internet Security will look for conflicting or older security software programs running on your machine and prompt you to remove the software. Here’s a snapshot of the average download speeds you can expect for each package: M50 package - average download speed of 54Mbps (but isn’t promoted on the site and you’ll have to specifically ask for it when speaking to an agent). Pre-install surveys only look at where the cable will be routed inside & out. Whether installing a new hub, an old hub, phone broadband & TV, we have you covered. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. How to set up Fibre Broadband. At least 30Mbps download speeds in every room or £100 one-off credit. If more work is needed to provide you services then unfortunately this will cause some delay. These prices are for new customers only. Get Virgin Media broadband from £28. I've seen a couple of similar posts on the forum but as they revert to PM commu with VM staff the end result isn't always known. Working hard to help connect the nation, shop our offers and order online. 0 once you have your Quickstart box. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Solved: Just wondering, would it be possible to have the VM engineer (s) install the. 2. The area that im in, some houses are using telegraph poles and some are using underground. This has to be done before we install your Virgin TV V6 box. This costs £40, and you’ll be given the next available appointment. Available with M50 broadband or faster. Step: 03: Let the Virgin Test Speed Results Load and See the Results. Powerlines use your home's electrical wiring to connect devices. So you won’t need to hop around. However, if you are leaving Virgin Media and desperate to get out of your contract early, BT will credit your new account with up to £300 if Virgin charges you termination fees. Virgin Media provides the service, and their branded wall sockets show you which plug is theirs. And so, for average-sized households needing to be online at the same. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer Ends 03/01/2024. No setup fee is available on all bundles, broadband & phone, and broadband only packages. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. They told me that some external work would be carried out and it would be finally set up on the 26th. Technician set-up, or do it yourself? Cast your mind back to when you first ordered. Go to Account settings, then Account details b. At least 30Mbps download speeds in every room or £100 one-off credit. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property. To cancel your Virgin Media services, you can contact Virgin Media on 0345 454 1111 or through a page on their website. Virgin Fibre Areas only. This hole will typically be up to 1cm in diameter and often positioned near your front door. It comes on an 18-month contract and you’ll have to pay a one-off setup fee so we can get you up and running. Virgin Media Broadband Value for Money Value for Money Score: 3 out of 5 Virgin Media isn’t the provider to choose if you’re trying to get cheap broadband. 0 and phone. Virgin Fibre Areas only. Fibre Installation Across Private Driveway. 161346 Virgin Media D4A Self Install Guide_VMHUB_p_0803. At least 30Mbps download speeds in every room or £100 one-off credit. In response to Travis_M. 3. Further exclusions & legal stuff apply. Further exclusions & legal stuff apply. It lets you run a super-intelligent WiFi home scan to smooth out any snags, manage your WiFi Pods, and pause WiFi to any device when you need to – perfect for when it’s. In the UK, Virgin Media claims to be “the UK’s fastest major broadband provider”. So you won’t need to hop around. At 1,130Mbps, Gig1 Fibre Broadband’s average download speeds are even faster, making this the fastest Virgin Media speed you can get for gaming. Virgin is available in the new property but has not previously been connected. Sign in to My Virgin Media a. 0 and BT scores 1. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. This means you can enjoy our superfast broadband speed with an average download of 1,130Mbps, without being connected to a landline. Virgin Mobile – 789 on a phone of ours. The one with all the tv channels and gigabit broadband. Our M125 Fibre Broadband is faster than standard 100Mbps broadband. Broadband, TV and Landline offers. Find the best deal for you with average speeds of up to 1130Mbps. Installation and activation time for BT. Had a really good installation experience today, couple of guys came out, very friendly , did a nice neat job with the install and then cleaned up after themselves. Chris. If you use broadband, a firewall is an essential protection measure for your computer. The latest version of the app also adds some excellent features, including help and information on your Virgin Media services, tracking and changing your upcoming appointments, and a more secure and fast way of. Apparently its system shows the installation as complete and our account as active. Virgin Media's Hub 3, Hub 4 and Hub 5 give customers fantastic WiFi connections all year round. It comes on an 18-month contract and you’ll have to pay a one-off setup fee so we can get you up and running. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Turn on and get connected. Back up your device using iCloud or your computer. 15 if we don’t turn up on the promised day of an. Further exclusions & legal stuff apply. 😁 I tried Virgin Customer Services with this but they werent able to answer. The company’s cable network has put it miles ahead of the pack when it comes to download speeds for many years. These terms and conditions set out the agreement between (1) you ( 'you', 'the customer' or 'your' ); (2) Virgin Media Limited ( 'us', 'we' or 'our' ); and (3) Virgin Media Payments Limited (' Virgin Media Payments ').